Address Associate Service Department 3200 W Wilshire Blvd Oklahoma City, OK 73116 TVCMatrix can assist you with sales, commissions, support or any other TVC Matrix / Motor Club of America question you may have.
The Call Center for when you need to use and take advantage of your services is open 24 hours a day, 365 days a year.
This number is 1-800-227-6459 and can also be found on your membership card. Below is a list of documentation that TVC Matrix / Motor Club of America provides you and information that you may be required to submit in as an associate with an active membership as well as those who pursue the income opportunity of the company.
- A Direct Deposit Form that you will need to complete and fax to our Associate Service Department at (405) 607-2500, allowing you to receive your commissions in your bank account by 12:01 am on payday. You can also call Member services at 866-467-2221 to set this up via phone.
- The Associate Agreement that you will need to complete, sign fax in to the number above or mail to the address above. This will allow you to sell TVC and MCA products as an independent business associate. You can start promoting immediately, but this information is still required
- W-9 Form to be completed, signed and returned with your Associate Agreement to the address listed in 2.
- State Motor Club Agent Licensing Form, which will need to be completed, signed and returned with your Associate Agreement and W-9 to the same address listed in 2. (Not all states require you to be licensed as a Motor Club Agent to sell motor club products. If the state in which you live requires you to be a licensed agent, we have attached the appropriate form to this email. Both the Associate Agreement and the State Motor Club Agent Licensing Form, if applicable, need to be returned to us as quickly as possible to avoid any interruption or delays in commission payments.) Not all states require this so please review the State Licensing Requirements review of states that require agent licensing.
- MCA Presentation Book, explaining the benefits of the MCA Security Products, is yours to use in your sales presentations and provides you with a presentation script.
- MCA Security Product Summaries (MCA Total Security - MCA Security Gold - MCA Security Platinum) for all three of the MCA Security products.
- MCA Service Contracts for the 3 different MCA products along with their respective certificates of participation in the AD&D, Hospital Indemnity, and ER benefits.
- MCA Training Manual which explains processing and entering of orders, the marketing plan and referral techniques.
- MCA Motor Club Application – an application to be used when selling memberships where a signature can be acquired.
- AD&D Enrollment Form – which can be provided to the new member at time of enrollment on the Total Security Plan. This form is required to be completed, sent and received at the address listed in 2 for the additional $50,000 AD&D to go into effect. This is the ONLY benefit which DOES NOT go into effect until you provide the forms back to TVCMatrix
- Back Office Users Guide – explains the use and function of your TVC Matrix Online Back Sales Office.
Additional Documentation can be found on the TVCMatrix Website here.
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